Common challenges within IT departments are more common than we think. As we continually hinge to keep pace with rapidly evolving technology, understanding and anticipating critical needs, and departments within an organization are becoming as agile as the larger companies themselves. IT departments are experiencing a variety of changes as their roles expand to impact customer service, sales, and even business strategies. As a result, organizations are increasingly turning IT into a driving force in all aspects of business.
3 Ways To Help Your Cause:
Have a leader mentality- Yes your role supports the business in a variety of ways. IT departments are the catalyst of innovation in most companies. Driving change throughout the entire organization is paramount for success. Great leaders breed leaders, you can’t accomplish this by yourself. Change is scary but IT tools are the bridge to accomplishing more with less. Departmental leaders should champion these tools and want to understand what they can do to support the project.
Have Higher Standards on Employee IT Skillsets– Upskilling coincides with integration of technology. Understand all of your employee’s skills, we don’t get answers to questions that we don’t ask. Some of our employee’s developed additional skills from past experiences. Mine these unused skills as they maybe key drivers to help intergrade new tools that promote value added activities. Also, creating cross-functional communication lanes between departments can help share best practices within the organization. Educational training programs will be the future of providing support to employees.
Creating an Agile Workforce- Hiring challenges are at a all time high as employees are asking for more in a variety of ways. At the end of the day we all want to work in a functioning organization that empowers and supports their workers. Having a “We’re all in this together” culture will help promote transfer of knowledge between employee’s and department. It will also widen you future candidate pool to screen in candidates that have complementary skills that enhance the entire group. Developing a culture around teaching one an other, learning, and working together create healthy competencies for your business.
Mike DePaulo, LSSBB, CDR,
All Pro Recruiting, LLC.