Field Support Engineer (Located in Hilliard, OH)

The Field Support Engineer will perform complex customer support activities involving service, repair, troubleshooting and training of products both in-house and at customer sites in a timely and cost effective manner. Serve as the company expert with customers on administrative and technical matters. Conduct business in a professional manner building customer relationships. Must be able to adapt to fluid situations in stressful situations. Travel is required within the US and overseas. A qualified applicant must have and maintain a valid driver’s license, be able to obtain and maintain a valid Passport and a DOD security clearance.

Duties / Responsibilities:

  1. Coordinate customer repair issues
  2. Support in house repairs on customer equipment
  3. Support field repairs on customer equipment
  4. Support production of new systems
  5. Other duties as assigned

Required Education:

BSET or BSEE in electrical engineering, physics or equivalent military technical certifications with significant experience.

Required Experience:

Minimum 2 year Electronics/Electrical degree or graduate of a military electronics technical school or equivalent professional work experience

Preferred Qualifications:

  1. Experience with tracking radars, traditional and phased arrays
  2. Technical understanding of electromagnetic, RF, and microwave principles
  3. Proficient with RF test equipment (e.g. spectrum analyzer, network analyzer, etc.)
  4. Proficient with digital design methodologies (e.g. VHDL, FPGA, etc.)
  5. Experience with motion devices and motion control
  6. Current or recent security clearance

Salary Range: $75,000 – $95,000

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